Elite Talent Hub LTD is a specialist in permanent staffing solutions for clients globally.
Our client is seeking an energetic and results-driven Assistant Branch Manager to support the Branch Manager in Sandyford, Dublin in delivering operational excellence, commercial growth, and outstanding customer service. This role involves overseeing day-to-day branch activities, ensuring operational targets are met, and fostering a motivated, high-performing team. You will take responsibility for guiding staff, managing workflows, and maintaining a professional, customer-focused environment.
Key Responsibilities:
- Partner with the Branch Manager to deliver branch objectives and growth plans.
- Monitor and enhance service standards to ensure a first-class customer experience.
- Drive improvements in branch performance across sales, profitability, and efficiency metrics.
- Oversee cash office functions and ensure compliance with financial procedures.
- Maintain and update customer and supplier agreements, pricing, and contracts.
- Manage stock, including aged and special items, while supporting stock control processes.
- Resolve escalated customer or supplier issues promptly and effectively.
- Ensure accurate and compliant branch record keeping.
- Support operational areas, including sales counter, goods-in, reception, and order processing, when required.
- Lead by example to promote a culture of continuous improvement, accountability, and teamwork.
- Oversee retail operations, ensuring visual standards and merchandising are maintained.
- Adhere to all company policies, safety standards, and operational controls.
Skills & Experience:
- Strong commercial awareness and business acumen.
- Proven leadership skills, with experience managing and motivating teams.
- Exceptional communication and interpersonal skills.
- Highly organised with strong attention to detail.
- Ability to problem-solve, prioritise tasks, and make sound decisions under pressure.
- Proficiency in Microsoft Word, Excel, and general office software.
- Experience in a customer-facing, multi-functional branch or retail setting.
- Third-level qualification in a business-related field is an advantage but not essential.
Key Attributes:
- Customer-focused with a retail mindset.
- Professional, approachable, and trustworthy.
- Flexible, self-motivated, and able to work independently or as part of a team.
- Enthusiastic, driven, and committed to achieving targets.
- Diplomatic with strong relationship-building skills.
What’s on Offer:
- Competitive salary package
- Company pension scheme
- Ongoing staff training and development
- Employee discounts
- Recognition for long service
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