Elite Talent Hub LTD is a specialist in permanent staffing solutions for clients globally.
Our client is seeking a highly organized Sales Project Administrator to coordinate and oversee customer projects following the point of sale at our clients branch in Cork. This role acts as a key link between the sales team, internal departments, and customers — ensuring projects (such as kitchen or wardrobe installations) are completed on time, within scope, and to the highest standards. You will play a vital role in maintaining customer satisfaction by managing project timelines, processing documentation, coordinating teams, and ensuring smooth communication throughout.
Key Responsibilities
Project Coordination
- Take ownership of projects after the sales handover
- Monitor and manage each stage of delivery and installation to meet agreed timelines and specifications
- Ensure quality standards are met at every stage of the project
Administrative Oversight
- Maintain accurate project records, contracts, and documentation
- Process orders and track requisitions, including handling returns to the factory
- Support and update the CRM system (Salesforce) with real-time project information
Cross-Department Communication
- Liaise with internal teams such as Production, Logistics, Installation, and Head Office to ensure project milestones are aligned and well-executed
- Follow up on outstanding tasks and ensure responsibilities are completed across departments
Customer Support
- Act as the customer’s main point of contact post-sale
- Provide regular updates, resolve queries, and proactively manage any issues that arise during the project
- Support the sales team by helping ensure deposits and balances are collected in a timely manner
Payments & Reconciliation
- Coordinate with designers and finance on deposits, final payments, and payment tracking
- Oversee bank lodgements and reconcile Visa, Laser, and other payment methods
Other Duties
- Provide general administrative support as required by management
- Assist with process improvements related to customer experience and project delivery
What You Bring
- Strong organizational and multitasking skills with high attention to detail
- Previous experience in project coordination, customer service, or administrative support (ideally in a retail or design-based environment)
- Strong communication skills and a customer-first mindset
- Proficiency in CRM systems (Salesforce experience is a plus)
- Ability to work cross-functionally with multiple departments and external partners
- A proactive, solutions-focused approach
Benefits
- Competitive salary
- Commission opportunities
- Pension scheme
- Private healthcare
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