Elite Talent Hub LTD is a specialist in permanent staffing solutions for clients globally.
Our client is looking for an energetic and experienced Assistant Manager to help lead a busy, customer-focused café known for its premium coffee, fresh smoothies, açaí bowls, and other freshly prepared bites.
The successful candidate will play an active role in the day-to-day operations — supporting the Café Manager in team supervision, food safety management, and maintaining exceptional customer service standards. This is an ideal opportunity for someone who thrives in a hands-on, fast-paced environment and enjoys working with fresh, quality food.
Key Responsibilities
- Assist in managing all daily café operations, ensuring efficiency, consistency, and excellent service.
- Supervise, train, and motivate team members to deliver outstanding customer experiences.
- Oversee food and beverage preparation, presentation, and quality control.
- Ensure full compliance with food safety and hygiene standards (HACCP).
- Handle customer feedback and resolve any service or product issues professionally.
- Support stock management, supplier coordination, and inventory control.
- Manage cash handling, till balancing, and daily reporting tasks.
- Contribute to rota planning and shift scheduling to ensure appropriate staffing levels.
- Maintain cleanliness and presentation standards across the café.
- Support marketing and promotional activities to drive customer engagement and sales.
Skills & Experience
- Previous supervisory or assistant management experience in a café, restaurant, or similar food service environment.
- Knowledge of food handling and HACCP compliance essential.
- Experience preparing and serving food items such as smoothies, açaí bowls, and sandwiches an advantage.
- Excellent communication, leadership, and customer service skills.
- Strong attention to detail with the ability to multitask effectively.
- Comfortable with cash handling, POS systems, and basic reporting.
- A proactive, positive attitude and the ability to lead by example.
- Flexibility to work weekends and varied shifts as required.
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