Internal Sales Representative

Our client is a family-owned business with 18 locations across Northern Ireland and the Greater Dublin region. With over 400 employees, our client is recognised as a leading company in their industry, supplying general and specialist building materials, timber, and hardware to the construction trade, DIY sector, and general public. Our client prioritizes excellent customer service, delivered by well-trained and knowledgeable staff, valuing both customers and employees. Additionally, our client has recently acquired a Building Suppliers, which has 7 branches throughout the Republic of Ireland.

Internal Sales Representative – Balbriggan

Our Client is seeking an Internal Sales Representative for the Balbriggan area, pivotal in delivering outstanding customer service. Responsibilities include promptly addressing customer needs to Company Standards for both new and existing clients. This role offers a valuable opportunity for professional growth, contributing significantly to our ongoing success.

Responsibilities:

Key responsibilities include efficiently handling and following up on customer inquiries, maintaining effective communications with suppliers for product sourcing and delivery, and supporting External Sales Representatives to ensure accurate order processing. Building and maintaining strong customer relationships to foster long-term loyalty and assisting with Trade Counter Sales during peak periods are also vital aspects.

Key Criteria:

• Prior experience in face-to-face customer service, ideally within Sales or Trade Counter roles.
• Ability to work effectively both independently and within a team, under pressure and tight deadlines.
• Strong multitasking, prioritization, and time management skills.
• Excellent verbal and written communication skills.
• Proficiency in Microsoft Office and IT experience.
• Knowledge of Building/timber materials preferred or willingness to learn.
• Previous experience in an Internal Sales role desirable.

Benefits:

• Competitive package on offer.
• Access to Company Pension Scheme.
• Opportunities for career advancement.
• Staff Discounts.
• Long Service Leave and Recognition programs.